5 Companies Hiring Work-From-Home Customer Service Reps Right Now
Who's ready to work in their PJs?
We hear you loud and clear: You’re tired of commuting and eating crappy takeout because you have no time to cook. You don’t want to leave your nice, comfy house every morning.
That’s why we’ve been keeping our eyes peeled for awesome customer service work-from-home jobs. Here are five companies hiring customer service/customer support reps today (these jobs were active as of June 20, but keep in mind job postings come and go). All you need is a quiet work space, a computer and a phone. Happy job hunting!
Software-maker Harvest is looking for a “Harvest expert,” also known as a customer support agent. In this role, you’ll be responsible for answer between 20 and 50 customer emails a day, plus 10 to 15 phone calls a day.
You’ll also host webinars to answer questions for prospective Harvest customers. Though this job is 100 percent remote, Harvest wants you to be available for East Coast hours.
Side note: When you apply, you’ll be asked to point out the grammatical mistakes they made in the job listing. It’s a test!
Dekeo is hiring a full-time customer service representative in United States or Canadian time zones. This job is a contract position, which likely means benefits aren’t offered (though you’ll want to double check that).
The company is an online marketplace for apparel that can be customized with logos or emblems. In this role, you’ll use customer service software to answer questions and resolve problems for customers.
You can view the full job listing on the Dekeo website to see whether it’s a good fit for you or someone you know.
3. BroadPath Healthcare Solutions
BroadPath Healthcare Solutions is looking for a member service representative to work from home. This person will take calls from current and prospective members about their health plan, including benefits, eligibility, claims, billing and more.
You’ll also help estimate customer’s out-of-pocket expenses for certain procedures or services and take payments for premiums.
The company says it provides “specialized business, compliance and technology services to healthcare payers and providers in commercial and government sectors.” You can read the full job listing on the BroadPath website.
Love wine and providing great customer service? Check out this part-time, remote customer experience job with Minibar, a company that delivers on-demand alcohol in 15 cities across the United States.
You must be 21 to be eligible for this gig (which makes sense). They’re also looking for someone who knows a lot about beer, wine and spirits so you can answer customer’s questions via phone and email.
The job listing, which you can view on the Minibar website, doesn’t mention pay and benefits, so that’s something you’d want to inquire about during the application process.
Recruiterbox, a company that makes a hiring process software used by more than 2,000 companies around the world, is looking for a “customer happiness” specialist to work full-time. Though the company is based in San Francisco, they’re open to hiring a remote employee (though you must be based in the United States). The hours are Eastern Time hours, so keep that in mind when you apply.
In this job, you’ll talk to customers and prospective customers over the phone or email to answer their questions.
Recruiterbox says the pay is competitive and the job comes with benefits! Check out the full job listing on the Recruiterbox website.