If you’ve ever prepared Thanksgiving dinner for your family, chances are good that at least something didn’t go as planned. Maybe you burned the green bean casserole, forgot to put sugar in the pumpkin pie or — worst of all — overcooked the turkey.
Luckily, if the bird is your holiday feast nemesis, help is available via the Butterball Turkey Talk-Line. Since it’s launch in November 1981, professionally trained turkey experts have helped nearly 50 million customers prepare the holiday staple.
What began as just a phone line has changed over the years, with turkey advice now being dispatched on Butterball.com, Facebook, Twitter, Instagram, live chats, texting, emails and — new this year — through Amazon’s Alexa.
While being able to call or text an expert for some advice is already pretty spectacular, the new Butterball skill on Alexa means the advice is now hands-free.
To enable the skill, just say, “Alexa, enable the Butterball skill.” Once enabled, begin your question by saying, “Alexa, ask Butterball…” and you’ll get an answer straight from the expert. The difference between calling the line and asking Alexa is that the answers on Alexa are pre-recorded, but many common questions don’t require a live answer anyway.
“The Turkey Talk-Line is focused on one-on-one help for cooking turkey — whether it’s a first-time cook or a 20-year Thanksgiving veteran,” Nicole Johnson, co-director of the Butterball Turkey Talk-Line, said in a press release. “Nothing will ever replace a phone call with an expert, but our goal is to reach cooks where it’s convenient for them and give them the confidence to ‘Host Like a Boss’ through as many means as possible.”
Basically, it ensures your turkey doesn’t look like this:
In the last two years since Butterball added texting, they’ve answered more than 16,000 texts — including 3,000 last year on Thanksgiving Day alone.
If you’d still prefer to talk on the phone, you can reach an expert now through Dec. 24 by calling 800-288-8372. You can also text your question to 844-877-3456, have a live chat with an expert online or find help via Butterball’s Facebook, Twitter and Instagram pages.
By the way, the most common question Butterball gets every year is this one: “How do I thaw the turkey?” So, in an effort to free up the phone lines and give Alexa a bit of a break this holiday season, here’s some pre-Thanksgiving thawing advice directly from Butterball. You’re welcome.
Do you think you’ll be asking Alexa for some help from Butterball this holiday season?