How to claim your refund from the Zicam class-action lawsuit

What’s worse than going to the grocery store hungry? Going to the drugstore when you’ve got a cold. With sniffles, a sore throat and popping ears, you bring home a haul of pricey cold medicines — and it adds insult to injury (err, cold) when those pills and syrups don’t actually deliver on their promises of fast relief.

Nodding your head in agreement? You could be eligible for up to $57.65 if you’ve purchased some of Zicam’s popular cold relief products in the last seven years — even if you don’t have receipts to prove it.

According to a class-action lawsuit, Zicam has made false and misleading claims about the effectiveness of some of its products. Zicam, though, denies the claims.

To be eligible, you need to live in the United States and have purchased the following Zicam products between Feb. 15, 2011, to June 5, 2018: RapidMelts Ultra, Oral Mist, Ultra Crystals, Liqui-Lozenges, Lozenges Ultra, Soft Chews, Medicated Fruit Drops and Chewables.

The form, which can be filed online or sent by mail, will ask you to note how many of the products you purchased and the location of your purchases.

The payments will be made out of a $16 million settlement fund. The RapidMelts Original product is valued at $11.53, so if you purchased five of those, you could be eligible for $57.65. However, your payment will be adjusted based on the number of claims that are submitted, potentially increasing or decreasing the amount you receive.


If you purchased six or more of the Zicam products covered in the settlement, and you do happen to have your receipts or proof or purchase (like packaging), you can submit that documentation for additional reimbursement.

The deadline to file a claim is Oct. 3, 2018.

Oh, and if you’re looking for some tips for how to beat a cold here are the secrets of people who never get sick, how doctors and nurses fend off colds and flu viruses and the foods nutritionists eat when they get sick.