U.S. Olympic curling team denied airline upgrade after winning gold
With five straight wins, the U.S. men’s curling team won gold in Pyeongchang and cemented their place in Olympic history. But despite that incredible feat, it appears their seating arrangements on the flight back to the U.S. were also set in stone. (Get it? ‘Cause they use stones? Curling puns are fun.)
The team’s Twitter account tweeted a request to Delta Air Lines on Saturday asking if they could score some extra legroom for the long flight home from South Korea:
@Delta our Olympic #curling champions are flying home on Monday. Upgrades?!? 😃 #GoldMedalists @CoachPhill @TeamShuster
— USA Curling (@usacurl) February 24, 2018
“Delta our Olympic #curling champions are flying home on Monday. Upgrades?!?” the tweet asked, tagging the airline’s account. Phill Drobnick, the team’s coach, tweeted out his own request.
Seems like a reasonable request for a special occasion, right? Remember, these aren’t rich athletes used to flying charter jets. The team’s captain, John Shuster, still works at a Dick’s Sporting Goods, so you can’t blame the team for trying to capitalize on their gold medals to experience first class.
And finally, one of the warmest, kindest guys you’ll meet and a rock who has been thru it all…our skip @Shoostie2010. #TeamShuster #TeamUSA #GoingForGold #Olympics pic.twitter.com/orT9W9VZvN
— Team Shuster (@TeamShuster) February 23, 2018
Unfortunately, Delta didn’t quite give them the response they wanted:
Hi, there. Congratulations, gold medal champions! We are honored to be your ride back home! While we don't have any upgrades to offer, we look forward to seeing you on board. Thanks for flying with us! *AJL
— Delta (@Delta) February 24, 2018
“Hi, there. Congratulations, gold medal champions! We are honored to be your ride back home! While we don’t have any upgrades to offer, we look forward to seeing you on board. Thanks for flying with us!” the airline tweeted.
Oof. What a bummer. I mean, they already had to suffer through almost getting the wrong medals. Curlers, getting no respect around here!
The curling team handled it in stride. It also appears that thanks to a good Samaritan who switched his seat, Shuster wound up in first class anyway:
Some stranger who attended our Gold Medal game heard I was onboard today and offered to trade seats sending me up to First Class. I’m truly humbled by random acts of kindness. Thank you sir, time to double my sleep from the last few days! #NapTime
— John Shuster (@Shoostie2010) February 26, 2018
It has been a rough year for airlines in the PR department, and Delta was no different. They had to apologize for forcing a family off a flight and then got yelled at by Ann Coulter.
So why is our middle & working class suffering? NOT ROBOTS! Globalism & mass immigration. Immigrants take American jobs (& seats on @Delta). https://t.co/bsCYrW7boS
— Ann Coulter (@AnnCoulter) July 16, 2017
@AnnCoulter Additionally, your insults about our other customers and employees are unacceptable and unnecessary.
— Delta (@Delta) July 16, 2017
So yeah, maybe Delta could have scored some PR points, but I’m not sure how much they could have done, since you can’t just kick other people out of first class for Olympians. Even when the Olympians are as cool as these guys.
Oh @MattJamilton What a double! pic.twitter.com/OLiqPd1MBi
— USA Curling (@usacurl) February 24, 2018
As it turns out, their flight home included a champagne toast and they got to meet the pilots:
Thanks to @Delta for recognizing the Gold Medal winning curling team & for a champagne toast in flight for all of the @TeamUSA athletes & coaches! The pilots in flight were all awesome! #TeamUSA #Curling #Delta #PlatinumElite pic.twitter.com/FRgI0dNotV
— Phill Drobnick (@CoachPhill) February 26, 2018
Not bad!
(Oh, and just in case, here’s a guide on how to upgrade to first class without a gold medal!)