Do you buy products with lifetime warranties? If so, you’re most likely a person to buy “quality over quantity.” Companies are starting to pitch this marketing tactic to entice consumers to buy their products and develop loyalty over a brand.
I am one of these consumers. An avid outdoor enthusiast (but not an extreme sportsman, but any means,) I like to think I’m buying products and gear that will last for a long time, not just a season or two. And even items that don’t involve sports, if I’m going to shell out the money on something I’m going to frequently use, I’d like it to last.
Are you nodding your head in agreement? Keep reading. Here’s 9 that take the cake.
1. Tervis Drinkware
Tervis’ warranty states it will, “replace all products that we confirm by visual inspection to have defects in material or workmanship.”
Exceptions: Accessories aren’t covered, normal wear and tear, overuse and abuse of Tervis drinkware.
2. Briggs & Riley Luggage
This luggage company understands how frustrating it can be when your luggage gets damaged during travel. SO their warranty helps ease that pain. “If your Briggs & Riley bag is ever broken or damaged, even if it was caused by an airline, we will repair it free of charge.”
Exceptions: Does not cover scuff marks, discolored handles and excessive wear. Additional warranty info can be found here.
3. L.L. Bean
L.L. Bean’s warranty is pretty solid. “Our guarantee is based on something as simple as a handshake – the deal that you’ll be satisfied with your purchase, and if you are not, we’ll make it right. We guarantee that we’ll hold up our end of the bargain. It’s just how we do business. If your purchase isn’t completely satisfactory, we’re happy to accept your exchange or return at any time for items purchased directly from us.”
Exceptions: The guarantee doesn’t stick if you purchased any of their products through a third party (online vendors, garage sales, etc) – it must be purchased directly through L.L. Bean. Get the full details here.
My personal experience with L.L. Bean’s warranty department: I personally haven’t returned anything to L.L. Bean; their customer reviews are mixed.
4. Cutco Knives
Cutco really stands behind their products. While some of the more expensive knives on the market, Cutco has a “Forever Gurantee.” Whether you buy the knives yourself, get them as a gift, or if they’re passed down from a family member, they’re guaranteed forever. Yes forever.
My personal experience with Cutco’s warranty department: My parents have had Cutco knives for around 15 years. They use them daily and so far, they haven’t had to send any back. Yes, they’re that good.
Patagonia’s “Iron Clad Guarantee” is a great one. If their product doesn’t live up to your expectations, take it back to the store you purchased it from, or send it back to the main office for replacement, repair or refund.
Exceptions: Damage due to extreme wear and tear will be repaired at a reasonable cost.
My personal experience with Patagonia’s warranty department: It was a positive one. I sent back a fleece that I had for over 5 years and they replaced it with a brand new one. Money well spent, in my opinion.
My husband swears by Craftsman tools. Their warranty (for most products) states that if it wears out or breaks, they’ll repair or replace for free.
Exceptions: Saws, blades, etc. that wear out after normal use.
7. The North Face
TNF protects the “original owner against manufacturing defects in materials and workmanship for the lifetime of the product.” If your apparel or gear gets a tear or worn out during normal use, simply send it back and they’ll repair or replace it for you.
Exceptions: Eyewear and bicycles. Footwear is only guaranteed for a year and outlet purchases aren’t covered. Get the details here.
My personal experience with TNF warranty department: I have had a TNF ski coat for over 10 years. At one point, I sent it back for repairs (ripped hood, wacky zipper). It took about 3 weeks round trip but came back with a new zipper and fixed hood. That’s a win in my book.
8. Le Creuset
Le Creuset’s warranty states it will replace, “Defective cookware will be replaced free of charge, or replaced by a similar product or one of equivalent value if the product is no longer in production.
Exceptions: It only covers the original owner of their cookware.
Jansport stands behind the quality of their packs. If it wears out or breaks, simply send it back for repair, refund, or replacement. Get the return details here.